FAQ - Frequently asked questions

Which product categories does Kyberg Vital offer?

Kyberg Vital offers a wide range of micronutrient supplements tailored to various health areas:

• Immune system

• Musculoskeletal system (muscles, bones, joints)

• Sleep health

• Men’s health

• Detoxification (Detox & liver function)

• Gut health

Who are the products suitable for?

Our products are suitable for adults of all ages.
There are also specific products designed for women, men, children, and athletes.

Are all products available without a prescription?

Yes, all products available in our online shop are non-prescription and can be purchased directly online or through your local pharmacy.

Can I buy Kyberg Vital products online?

Yes, you can browse our new online shop for the right product and have it conveniently delivered to your home.

What are the shipping costs?

Within Germany: €6.50
→ Free shipping for orders over €50

To Austria: €13.30
→ Free shipping for orders over €100

Is there a minimum order value?

No, there is no minimum order value!

How should I take micronutrients?

Detailed intake recommendations can be found on each product’s packaging and on our website.

Where do the ingredients come from?

We source all ingredients from certified suppliers and adhere to the highest quality standards.

Can I return a product if I am not satisfied?

If you would like to file a complaint or return a product, please contact our customer service at
📧 reklamation@kyberg.de

How long does delivery take?

Delivery usually takes 2–4 business days.

What should I do if I experience technical issues?

For technical issues, please contact our support team via
📧 info@kyberg-vital.de

ℹ️ About Kyberg Vital – Who We Are

How does Kyberg Vital ensure product quality?

Our products are manufactured under the strictest certified quality requirements and in compliance with all legal regulations.
Both internal and external inspections guarantee consistently high product quality.

Which quality standards and certifications does Kyberg Vital meet?

Our production and quality control processes are extensively audited and certified:

• HACCP – Hazard Analysis and Critical Control Points

• FSSC 22000 – Food Safety Systems Certification

• GMP – Good Manufacturing Practice

These standards ensure food safety, traceability, and purity of our micronutrient supplements.

What additional quality assurance measures are taken?

We implement comprehensive control and documentation systems, including:

• Incoming goods inspections

• Change management

• Complete documentation

• Retained samples

• Product release strategies

• Hygiene management

• Batch traceability

This ensures that all our products consistently meet the highest quality requirements.

❤️ Kyberg Vital – Quality you can trust